Frequently Asked Questions
With Endless Electronics, fixing your broken iPhone or iPad is as simple as it should be. Our goal is to keep you from spending too much on the repairs that you need, and providing you with quality electronic repair services that you can rely on time and time again.
Who Are You?
We are a team of expert technicians that are certified in various fields of repair, but specialize in repairing iPhones and iPads. We all have a passion for using our skills to deliver quality and affordable repair services that turn our customers’ frustration into satisfaction.
How Much Does It Cost?
We offer flat rate repairs for most models of iPhones and iPads. You can choose from our Standard or Premium plans, and the price you see is exactly what you pay; no hidden fees. The payment is broken up into a down payment and a payment on delivery of your repaired phone or tablet.
How Long Does It Take To Fix My iPhone / iPad?
It takes an average of 48 hours to complete the repairs, and then about 2-3 days for shipping.
What Happens To All Of The Data Saved On My iPhone / iPad?
For both our Standard and Premium repair packages for iPhones or iPads, you get complete data preservation, so all of your pictures, contacts, and settings will be saved.
Which Package Should I Get? Standard or Premium?
Both packages have their advantages, so base your decision on what you need. No matter which one you choose, you get a complete diagnostic check, data preservation, and the quality repair service that Endless Electronics is known for.
With the standard package, you get next day turnaround, a one-year warranty on all parts that are installed, and six months of accident coverage. If your iPhone or iPad gets damaged within six months of us repairing it, you can send it back and get it fixed for a flat $60 service fee.
The Premium package includes everything that the standard does, but upgrades you to get free round trip shipping, same day turnaround, a lifetime warranty on all parts installed, and a full year of accident coverage.
Can I Get An Update On The Status Of The Repair?
Yes. We will notify you by phone or email when your iPhone or iPad has arrived and again when the repair has been completed. Along with the notification of completion, you will be sent an invoice to pay off the remaining balance of the repair. Our repairs have a very quick turnaround, but if you need to contact us, email us a [email protected] or give us a call at 314-732-1385 to speak with one of our experienced team members.
How Do I Get Started?
Whether you need to repair your iPhone or iPad, it’s as easy as selecting your phone or tablet model, choosing which repair package you want, checking out, and then shipping it to us. In just a few days, your iPhone or iPad will be shipped back to you, good as new. Visit our shipping information page for a breakdown of the different shipping services that you can use. Our office is located in St. Louis, so you if you live in the St. Louis area, you can drop off your iPad or iPhone with us and not have to worry about shipping.
Endless Electronics is a name that you can count on for fast, affordable, and reliable Apple product repair. If you think that you have a unique case that would require more than the normal level of repair, contact us directly and we’ll work with you to develop a customized plan. Before you consider throwing your money away by buying a replacement, save yourself the money and the frustration by giving us a call today!
